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by HoLyVieR 5083 days ago
We have been doing at work with our web product for quite long time and it works well. Instead of simply showing a 500 page when an error happens and logging it, we also provide a link to let the user add information and comments about what he was actually trying to do. This helps us a lot to figure out how to reproduce the problem (it can sometimes be hard to do if it's a problem that only 1 user on over 100000 is having).
1 comments

Do you have any examples? Screenshots? I'd be interested to see how this is being implemented.