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by kotaKat 560 days ago
A major ISP's "outage check" feature sends all the data back client-side for the actual outage ticket, including circuit IDs, dispatch status, and if the outage is valid for customer credit. I now just hit that API as needed to check when shit goes sideways.

Meanwhile, if you put your ZIP in you just get a little friendly "We're working on it! :)".

I love data firehoses like that.