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by chefandy
558 days ago
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Lots of folks in these conversations fail to distinguish between LLMs as a technology and "AI Chatbots" as commercial question answering services. Whether false information was expected or not matters to LLM product developers, but in the context of a commercial question-answering tool, it's irrelevant. Hallucinations are bugs that creates= time-wasting zero-value output, at best, and downright harmful output at worst. If you're selling people LLM pattern generator output, they should expect a lot of bullshit. If you're selling people answers to questions, they should expect accurate answers to their questions. If paying users are really expected to assume every answer is bullshit and vet it themselves, that should probably move from the little print to the big print because a lot of people clearly don't get it. |
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