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by thirtywatt 557 days ago
I've been working on a version of this for Slack -> Jira. I built a Slack bot, Skipper, to turn conversations and unorganized messages into formatted tickets.

Generally, team members fill out mandatory fields in a Slack workflow. This gets posted in a channel and discussed. Then we @ the bot in the thread and it organizes everything in a new ticket. The AI seems smart enough to recognize mandatory fields, even when implicit.

If it helps, try it out: https://www.tryskipper.ai/