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by ishantarunesh 564 days ago
I run an AI services company and we've built voice bots for multiple clients. Is there a way for us to evaluate the agents on Vocera (these are custom builds not VAPI or Synthflow etc)
2 comments

Yes, Ishan, we are working with clients who have their own custom builds instead of using a platform. All we need is your bot context and an endpoint to run simulations.
Evaluate them how? Specifically the voice/audio or you're happy to evaluate them with the transcript with something like Modelmetry?