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by lifestyleguru
565 days ago
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What's even worse that these bank apps always force an update to the latest version, which also sometimes requires updating the OS of the device. Then you are captive audience so they don't care about UX or your experience, so e.g. at my bank confirming an action takes three taps: "confirm" button inside the app, then checkbox with some kind of consent they always sneak in (dark pattern), then the "yes" system popup. |
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My bank did solve the issue in a pretty clever way though. Their phone app is so terrible that I refuse to use it. Sadly there new web version is also terrible, e.g. you can't copy paste when doing a transfer, so rather than being 100% sure the amount is correct, you get to type it in and double check it.