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by hipadev23 569 days ago
I went back to AWS. Expensive but reliable and support I can get ahold of. I’d still like to explore OVH someday though.
1 comments

Nothing beats aws tbh, the level of extra detail aws adds, like emailing and alerting a gazillion times before making any changes to underlying hardware, even if non disruptive. Robust <24 hour support from detailed, experienced and technical support staff, a very visible customer obsession laced experience all-around. Ovh has issues with randomly taking down vps/baremetal instances at random with their support staff having no clue/late non-real time data on their instance state, they lost a ton of customer data in their huge datacenter fire 2 yrs ago, didnt even replicate the backups across multiple datacentres like they were supposed to, got sued a ton too.

I use OVH because the cost reduction supremely adds up for my workloads (remote video editing/ custom rendering farm at scale with a lot more cheaper OVH s3 suitable for my temporary but too many asset workload with high egress requirements) but otherwise I miss AWS and get now, just how much superior their support and attention to detail is.

I wonder how out of norm my AWS experience is based on the comments here...

Said experience being that the very highly paid support team ghosted us when we asked questions guided by their docs (AWS Workspace stuff), probably after finding that there are no answers and that we went with service based on promise of feature that apparently didn't exist