[Stratoscope]

I've shared this story before, but you may find it amusing:

Back in 1996, I was living in Almaden Valley (South San Jose) and we had underground utilities. We also lived on top of an underground stream. After a rainstorm, water got in and intermittently shorted out the phone line. It was clicking like crazy!

I was on my cool new Motorola StarTAC talking with Pacific Bell to report the problem. Then I heard a loud knock on the door: "San Jose Police. Open up!"

I asked the officers what the problem was and they said "We got a 911 call with no one on the line. We tried to call you back, but no one answered. So we had to come out and investigate."

I invited them in and said, "I think I know what happened." They followed me over to the landline speakerphone in the kitchen and listened to the clicking.

Then I explained, "You remember the old rotary dial phones? They worked by making and breaking the circuit, just like this clicking. Even if we all have touch-tone phones these days, the phone lines are still compatible with the rotary dial. So somewhere in the midst of all this clicking, there were nine fast clicks in a row, and then one click, and one more. And that dialed 911. Sorry about that!"

[EvanAnderson]

I support a PSAP (Public Safety Answering Point, aka "911 center"). We see one of these every couple of months. It used to be less frequent. The incumbent wireline carrier here is letting the cable plant rot and it's happening more often.

[lhamil64]

Seems like that telco should get fined for misuse of 911...

[EvanAnderson]

It's maddening to see the wireline assets rotting and failing. In my opinion the ILECs have a ton to answer for.

[xg15]

Heard a similar story about why the german emergency number is 110 and not the easier to memorize/type 111: The latter is 3 clicks on the line with generous spacing requirements, the former 12 clicks. So 111 would be much more prone to misdialing than 110.

(I guess the international number 112 is a compromise. Still a low number of clicks, but I suppose the timing would be more difficult to get right?)

[grvbck]

Greetings from Sweden. Before switching to European standard 112 in 1996, the emergency number was… 90 000.

Three reasons for that:

1) Unlike most other countries, the Swedish dials had the number nine, and not zero, at the end. So "90 000" was considered easy to remember and easy to hit, even in the dark.

2) "90 000" was relatively easy to call by hand using the switch hook, on a telephone without a functioning number plate. (Swedish system had 1 click for zero, not 10.)

3) The statistical probability of a loose contact or some other type of electrical fault producing the sequence "90 000" is small.

[ocbyc]

If 1 click was for 0, how many clicks for 1?

[LocalH]

I would imagine 2

[grvbck]

Exactly. D+1 for every digit.

[exlurker]

Similar in Norway. One source of frequent misdiallings were from housewives dusting off the rotary phone, accidentally dialling 111.

[praptak]

111 was also easy to butt-dial on cellphones that had physical buttons.

[Rygian]

This wouldn't have happened if the number was 0118 999 881 999 119 725 3.