[JumpCrisscross]

> Rotations exist

Straw man [1]. Nobody claimed otherwise.

Rotation or always-on isn’t a substitute for being aware of your customers. Good culture permeate this throughout the organisation. Competent ones have someone at the top ensuring controls are followed.

[1] https://en.m.wikipedia.org/wiki/Straw_man

[alganet]

Sorry, I lost the track.

Can you explain the point you made precisely, in the context of the original subject?