You return a solar inverter you already have installed? Maybe purchased years ago? And in the meantime you might be without power. That's not recourse.
The law needs to be updated for things with high installation costs.
For example, we bought a built-in oven, and post-sale we discovered a sticker saying that by using the oven, we agreed to a EULA and binding arbitration, and to return it if we disagree.
I think that, had we decided to decline the previously-undisclosed EULA, the manufacturer should have had to either provide one that works as they advertised (no EULA) and
with identical dimensions, or they should have had to replace our brand-new cabinets with ones that matched a competitor’s product (and incur a large multiple of the cost we paid for the oven).
Completely agree. Those things make even less since in the second hand market. What happens if the solar system was bought from a resaler? Or install by another company and you didn't choose it? What happens when you sell your house and you've removed the sticker?
Please engage in honest discourse. Both of us know that if you take a range back to best buy because you wouldn't agree to the EULA isn't going to cause best buy to send you all new cabinets
Please don't assume dishonest intent. Nothing in the parent says they bought from Best Buy. "Built in" is ambiguous. There could well be a home builder or contractor who should be responsible for correcting the situation.
For example, we bought a built-in oven, and post-sale we discovered a sticker saying that by using the oven, we agreed to a EULA and binding arbitration, and to return it if we disagree.
I think that, had we decided to decline the previously-undisclosed EULA, the manufacturer should have had to either provide one that works as they advertised (no EULA) and with identical dimensions, or they should have had to replace our brand-new cabinets with ones that matched a competitor’s product (and incur a large multiple of the cost we paid for the oven).