Why are you blaming Sol-Ark when Deye is the one in breach of contract taking illegal actions the entire time? Seems very disingenuous. They also did not force Deye's hand in this action and seem surprised by it.
I can't really figure out what they did that was in breach of contract. As far as I understand it, they don't do business inside the areas affected, so there is no contract to speak of. Instead, their authorized resellers seem to be the ones installing for their hardware; I don't even think it's legal to sell their hardware if it doesn't comply with FCC/etc guidelines.
Is geo-blocking illegal? Am I entitled to a refund if I import American hardware that refuses to operate in my country?
I think people were risking a broken setup for a big discount, and now it's come back to bite them in the ass. If the units affected were official installations done by their American reseller, their reseller wouldn't be so ready to offer up free replacements.
I can't really figure out what they did that was in breach of contract. As far as I understand it, they don't do business inside the areas affected, so there is no contract to speak of. Instead, their authorized resellers seem to be the ones installing for their hardware; I don't even think it's legal to sell their hardware if it doesn't comply with FCC/etc guidelines.
Is geo-blocking illegal? Am I entitled to a refund if I import American hardware that refuses to operate in my country?
I think people were risking a broken setup for a big discount, and now it's come back to bite them in the ass. If the units affected were official installations done by their American reseller, their reseller wouldn't be so ready to offer up free replacements.