I should say that unlike the author of ninja though, I am _very_ interested in user complaints and criticism, even if its not fully articulated and respectful. I _need_ contradiction and opposition to go beyond the bounds of my own conceptions as a almost-always-sole developer and sole maintainer of the library. I may not accept/agree with everything, but I'll at least know to take the concerns into consideration. And I've already refactored quite a bit over the years based on use cases user have pointed out to me.
Some people are wired to find disrespectful complaints and unconstructive criticism genuinely upsetting (which is unfortunate in a bunch of ways, but OTOH the same personality traits often also make for somebody who's fantastic at handholding polite newbies through learning something).
I am excellent at finding such things either hilarious or grounds to say "well, if you're going to be like that, I can't say I care about your opinion, piss off" and moving on to the next complaint in the hopes I can get useful feedback out of that one.
But there's a fair swathe of newbies where I have to step back and let other people help them instead, because if I try I'll end up accidentally driving them off and feeling like a dickhead afterwards :D
(I have tried and failed repeatedly at "Not Being a Bastard," so I've settled for leveling up in "Being a Self Aware Bastard" instead; at least that reduces how often I end up causing *un*intentional offence ;)