[jamieplex]

Pretty simple really, I just asked their "Rufus" AI shopping assistant how to get help and got this:

"To access Amazon's customer support chat, you can visit the Your Orders section or scroll to the bottom of any page and select Customer Service. From there, choose the appropriate option that addresses your question or issue, and follow the prompts to initiate the chat."

To get help, select Customer Service ." (which is a button in the chat window)

Should work fine....

[ccleve]

Not sure why this got downvoted. This actually worked. Sure, I shouldn't have to negotiate with a bot, but it did get me to a human just now. (Or maybe a really convincing bot).

[jamieplex]

Haha, thanks. I get downvoted just for showing up on this site. I have had to make a dozen different logins over 6-8 years. People just seem to hate my comments for whatever weird reason. (reference phyzome below) ;-P

[phyzome]

"Let Me Google That For You" was rude 20 years ago. "Here's what ChatGPT said" has almost identical vibes.

[jamieplex]

Sorry for offending you, sir. I had no intentions of that. I am a pretty simple kind of guy and thought that would help. Have a nice day!

[tguvot]

chatgpt said has much worst vibes imho