[nightpool]

Our only local fiber ISP (Quantum Fiber, recently acquired by CenturyLink) just rolled new WiFi 7 routers to their entire subscriber base. However, I've noticed that these routers often just shut down when too many devices are connected to them, even though we have an extender. The router will get confused, and reboot, and then you'd have a few minutes of downtime while your computer tries to figure out what's going on

Tech on the phone says this is just how routers are supposed to work. He did clear my DHCP reservation table for me though, even though I was having problems with the APs and the DHCP / routing is handled by a separate box (afaik) and it was kind of a pain tracking down the 4-5 hardcoded IP addresses I had scattered around. He also says the new APs have no logging and no way for techs to access them. For a brand new system deployed in 2024! The router / fiber NID has extensive remote access and monitoring capabilities (although their mobile app has ~2-3 minute latencies for every page load). But no access to the APs! It boggles the mind. Just feels like box ticking all the way down.

[stvltvs]

Can you get third party routers?

[nightpool]

Yes but it's just frustrating because in theory these APs are great—WiFi 7, 6GHZ mesh backhaul, 3x 4x4 MU-MIMO radios. But it feels like there was no QA put into the firmware and it struggles with reliability.