| And the very angry email that I (probably unwisely) just dashed off to support@hcaptcha.com: "So I've been trying to sign in repeatedly to set the accessibility
cookie since last night. Every time I click the submit button, I get
the useless error message "an error has occurred, please try again". My friend, who shares my roof and my static IP, got banned from
hcaptcha's accessibility service last year for being too smart to be
blind. And I suspect you all have banned our IP and not just his
account. For the record, my static IP address is (redacted). See
https://michaels.world/2023/11/i-was-banned-from-the-hcaptch...
for his story. I have been broadcasting this to websites frequented by
technically capable people:
https://news.ycombinator.com/item?id=42171164
https://lobste.rs/s/qbkd0u/i_was_banned_from_hcaptcha_access... Please let your bosses know that I plan to pursue legal action against
hCaptcha and/or amplify the truth to destroy its reputation in the
public square. I will also be reaching out to websites who utilize
hCaptcha, letting them know that the captcha provider they employ is
refusing to provide reasonable accomodations to blind people. Whether it be with the force of law or the force of satyagraha, your
bosses are going to get a message and we will win. |
"Hi there, sorry to hear you're having difficulties!
We have an alternative authentication scheme that you may prefer: https://www.hcaptcha.com/accessibility
You can sign up here: https://dashboard.hcaptcha.com/signup?type=accessibility
This lets you avoid the challenge altogether after registration.
It is designed for users with any kind of difficulty solving the challenges.
Thanks for reaching out, and hope this makes your experience better."