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by xattt 580 days ago
I’m conflicted about buying Kia again. I’ve got a recent model Sorento and the dealer where I have to take it is dogshit. I say I have to, because the next dealer is a $50 bridge toll and 2-hour drive away.

I’ve been charged for things that should be under warranty. They refused to do a permanent fix for a recall after they did a temporary fix. Dealing with corporate is an exercise in being gaslit and living in a Kafkaesque nightmare.

Kia and possibly Hyundai are in purgatory right now: they’re innovating and making cars that no one else is. Their dealer network, however, can have some sleazy used car sales personalities and make for a terrible experience that can ruin your week.

Pick your poison.