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by nickgeiger
5096 days ago
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Yeah, I second that. The tablet sounds great, so I placed a pre-order on Jun 28. Never got an estimated ship date then and seeing this post reminded me about it. I checked my order status on Google Wallet just now and it still gives no estimated ship date or any status whatsoever. Sorry, in a world of Amazon and Apple that have this basic delivery status down, this is a failure for Google. I'm hoping it will eventually ship and that it does prove to wow me, but this experience is definitely bad. I'm left to basically hope it arrives someday. If they just said, it'll be 5 weeks or 6 months or whatever, that would be far superior to saying nothing. Setting expectations is a key part of customer service that is missing here. |
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Aside from the fact that the order screen has always said ships in two to three weeks?
You either have terrible attention or you're lying.