[camonduty]

Yes, currently we're supporting only Foscam FI8918w IP camera. We're are working on supporting more, could you please share link to the camera you purchased so we could take a closer look? Thanks in advance.

About the software that comes with your camera; is it cloud based software? If not than you have to configure your router manually so you could access the camera when you are outside your network. For many non-technical people it could be the problem and Cam on Duty aims to solve that, enabling camera monitoring here is as easy as few iPhone taps :)