[DharmaPolice]

Even if it was only 30% of people had a problem that's still millions of unhappy users. Not great for a time sensitive event.

Also, from lurking in various threads on the topic Netflix's in app messages added to people's irritation by suggesting that they check their WiFi/internet was working. Presumably that's the default error message but perhaps that could have been adjusted in advance somehow.

[ta1243]

The point is that if the problem was different depending on the user, it will be in a distribution layer, not in the encoding or production layer

That eliminates a whole raft of problems.

[positr0n]

One of the times I reloaded the page I got a raw envoy error message!