[ethbr1]

That's partly where I was going: performative vs effective processes.

Otoh, the fact that there's a clear audit log that this happened, even if it wasn't effectively handled at the time, is quite impressive.

And finding a lost tool is a toughy -- how do you avoid an infinite loop, looking for something that really did walk off the site and/or end up in a trash can? You can't prove the lack of something.