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by blakeburch
587 days ago
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I really like this idea, but not for the listed business use case. I don't imagine many people under 40 are likely to "hop on a quick call" to ask a question about a product that wouldn't already be handled by a standard customer support line. As a privacy nut, I love the idea of giving people a way to contact me without having to explicitly reveal my contact info. With a service like this, you could embed the call URL on your website, business card, socials, etc. so that you could track which source generated the calls and rotate them as necessary. Even better if I could control who can contact me at what times. I'm assuming those types of rules could be baked in with IP blocking. See my Ask HN thread on a related subject - https://news.ycombinator.com/item?id=41035513 |
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On top of that, different points of contact might also have different, response policies. Like your existing customers vs targeted leads vs random people. You’d really want to know which were calling you.