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by boredhedgehog 584 days ago
> I do believe LLM is a game changer, but I'm not convinced it is designed to be public-facing.

I think that, too, is a UX problem.

If you present the output as you do, as simple text on a screen, the average user will read it with the voice of an infallible Star Trek computer and be irritated by every mistake.

But if you present the same thing as a bunch of cartoon characters talking to each other, users might not only be fine with "egg in your face moments", as you put it, they will laugh about them.

The key is to move the user away from the idealistic mental model of what a computer is and does.

2 comments

> It looks like you're writing unsubstantiated nonsense. Would you like to turn it all caps ?

clippy.gif

To be fair they usually have "ChatGPT can make mistakes. Check important info" type disclaimers.
As mentioned earlier, unless you have a 6th sense for what is wrong, you won't know. If the message was "make sure to double check our response" then they get a pass, but they know people will just say "why shouldn't i just use google."