[deprecative]

This post is literally about illiteracy of the tools used at your job. They don't need to be experts but if they can't do basics and cannot process new information they should be out on their ass.

Excuses are excuses and shouldn't be tolerated.

[bigfatkitten]

A tool which is of no use to them in performing their actual job.

They have a workflow that works just fine for them, and if they don't, they already have an abundant market of tools suited to their field that they can just go out and buy if they wish.