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by copperroof 590 days ago
There’s no chance anyone at google will ever listen to a customer.
2 comments
redundantly 590 days ago
Their end users aren't the customer. Of course they won't listen to them.

Their customers are the ones that pay for ads and buys end user data.

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hackit2 590 days ago
They're not the customer they're the product, their customer is clients who purchase advertisement space.
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selcuka 590 days ago
> They're not the customer they're the product

If you are a free Gmail/YouTube/etc user, sure. But a company who pays for a couple hundred Google Mail users is definitely a customer:

> I also managed to cancel all of our work google accounts.

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worik 590 days ago
> But a company who pays for a couple hundred Google Mail users is definitely a customer:

I see your point

But I think it should say: "But a company who pays for a couple hundred Google Mail users is a sucker"

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selcuka 590 days ago
Why so? You don't see ads in Google's enterprise products. The GP cancelled their business subscription because of an issue with their personal account. Also it's a very good product and the competition is Microsoft, which is not much better.
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kelnos 589 days ago
As a paying YouTube Premium subscriber, they damn well better consider me a customer.
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sebazzz 589 days ago
You are a customer who bought then advertising space to keep it blank.
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