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by pb7
588 days ago
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I've flown Frontier a few times and the most recent time they were delayed by like 5 hours (maintenance issue, no replacement plane) and once they finally started boarding, they plucked out like 40 people whose bags were "too big" and had to pay $100 at the gate so they can board with them. You have to have extreme contempt for your customers to waste even more time after you already wasted 1000+ human hours just on this flight alone, let alone all the subsequent flights that day that will be impacted because your operations rely on every plane being on time. No apology at any point either. Spirit is no different. They hate you and they make sure you know it. |
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I can't vouch for frontier I've never flown with them ..not yet at least.