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by ruddct 584 days ago
* Take a low margin, fragmented industry littered with failed businesses

* Then take some cheap but kind of profitable behavior in that industry (take local delivery over phone, send your lowest paid kitchen staffer to run it)

* Then layer on some of the most expensive labor on the planet (devs, PMs, tech company workers) to build a replacement for that behavior

* Then treat your lowest paid workers poorly, attracting regulatory scrutiny