[underlogic]

Benq makes garbage. And I buy it!

Went through 4 monitors in 22 all with QC issues. One took out my macbook pro for not following the usb c spec over the built in unpowered hub. Was so angry and lost 2 months of productivity

Bought this model as well, hasn't arrived yet but expecting to return it. Their QC is terrible, their cs could care less and left me hanging and the specs are mediocre anyway. Don't buy Benq and if you do Amazon for a fast return.

They gave this guy a $700 monitor and he still couldn't recommend it. Benq makes shit.

[vintagedave]

> a $700 monitor and he still couldn't recommend it

He seemed to really like it, only not recommending it because it was expensive!

Can I ask, why have you bought the fourth monitor (or the fifth now?) if all the others have caused so many problems? For me, if I had that kind of problem even twice I wouldn't touch a company again.

[jve]

He is more into Hz:

> I feel like a jerk saying no since BenQ was kind enough to send me the monitor, but I can’t justify dropping $650 for a 60hz monitor. That’s because I find features like refresh rate more appealing than eye-care features as we approach this price range.

For example, I don't care about Hz

[jjkaczor]

Yeah, I have had a low-Hz BenQ 32" w/puck since 2020 (I think mine was aimed at graphics/visual artists) - and it has given me no trouble and performed beautifully.

Would buy again, first BenQ product and convinced me that they are good - paid maybe about $100 less.

[underlogic]

This particular model has a very good color profile before that was common but all the units I got were literally falling apart or glitching. I really wanted to use one for vertical coding but in the end it became obvious every unit was defective in some way. QA must be non existent. Maybe they had a bad batch at Amazon, but the cs was the last straw. Took two weeks for a reply to a ticket and they were short, passing the buck and offering return procedures that would leave me without a unit for weeks. It was like they didn't believe me. The reviews mentioned getting faulty refurbs as replacements and I wasn't willing to accept that, so just returned through Amazon. Interestingly the boxes all looked trashed much like in the review. It was two years ago and I'm still really pissed off. What a waste of my valuable time. For some reason I got the impression Benq was a premium brand. If you look at their setup video they twice say not to apply pressure to the function bar. Must be built like lego from tacky plastic like the others. https://youtu.be/z1v_o4gXp-Q