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by dnh44 590 days ago
Hi anhphong,

I've paid for a the pro account but even though the payment went through I can't access the pro templates

1 comments

Dear dnh44,

I apologize for the delay in processing your payment and the inconvenience this has caused. The issue has now been resolved, and you should have full access to all pro templates. Please try logging in again.

If you're still experiencing any issues accessing the pro features, don't hesitate to let me know, and I'll help you right away.

Thank you for your patience and for choosing our service.

Thanks anhphong, it works now.
I'm glad to hear it's working properly now!

Thank you for your patience and understanding.

Enjoy creating with our pro templates, and if you need any help in the future, please don't hesitate to reach out.