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by bearjaws
591 days ago
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Sales team and contracting sure have no issue offering those solutions and how "easy they are to implement". Literally every ERP sales process includes an "oh you can customize the edge cases to your needs!", but rarely is that a good idea. |
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This isn’t what you think.
First, large ERP vendors will repeat the mantra that you shouldn’t customize and that they don’t advise it. At best, implementation consultants will be the one talking about customizing.
Secondly, ERP sales process isn’t as simple as you think. Buying firm have a detailed and documented list of requirements and these are checked off as they’re being demoed. If customization is needed, that specific customization needs to be shown before that item requirement is checked off.