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by danpalmer 592 days ago
Delivery drivers in the UK regularly do this. They get to 11am, realise they won’t meet the delivery slots for the afternoon deliveries, so bulk mark everything as delivered and sign themselves, then take their time and deliver after the slot later that day.

This is illegal. Signatures are legally protected in the UK (and elsewhere I’m sure) and forging a signature is a crime. I got like 3 Hello Fresh deliveries in a row when I complained of their repeated forgeries before I cancelled.

2 comments

I'm curious how the signature is represented though. If it doesn't state your name underneath, is it forgery?

Did the driver try to make the signature look like your name?

And did the company accuse you of signing it?

Not trying to defend them mind. I just feel like their legal departments have thought of this

They generally just scribble the name. Generally when I speak to support representatives and say that I got a delivery confirmation with a signature on it pretending to be mine they get extremely apologetic.

I don't know if it needs to state the name next to it, that's a good question, and may also depend on jurisdiction, but I would suggest that if a delivery signature was just writing a name then it wouldn't carry the necessary weight for proving receipt.

Is this the real reason Amazon has their drivers take pictures of each delivery? I assume they track with GPS too.
This is also security theatre at some companies. One famously will take a photo of your parcel in a bush in a garden 3 streets over (Hermes)

Though at the more scrupulous companies they take photos slightly more seriously. Just slightly

The nice thing about drivers providing proof of your package being delivered somewhere that is not your home, is that you have proof that your package was not delivered to your home.

Them not taking the photo taking seriously works in your favour.