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by yoshizar
5093 days ago
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That's a fair criticism. I came this article it from a strategy perspective, and would actually like to know more about their operations. I agree about Zenni Optical and Coastal Contacts --- they are basically pure price plays, while WP is aiming at a very specific customer segment and brand image/personality that's backed up by every interaction you have with them. |
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To be fair I think the brand play is a much better game to play than the price game -- if you know how to play it -- since it inherently leaves more money on the table.