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by Atomus 5091 days ago
Cisco from the start should of made this an opt-in and not an opt-out (which in this case took customer pressure to even get opt-out). Whether they meant to do this on purpose or just misinformed management, they should of known from the start this was going to be a PR nightmare forcing updates which then require you to sign up for their cloud and their new TOS.
1 comments

The part no one mentions is that Cisco advertised these routers as cloudy all along, so the firmware update just delivered the already-promised features. People who bought these routers probably didn't quite realize what a cloud router means, though.

http://www.smallnetbuilder.com/wireless/wireless-news/31723-...

Did they advertise it as "locked until you agree to whatever agreement we want to force upon you"?
Everything has had EULAs for years.
People don't buy products after reading disclaimers or EULAs. But they carry some expectations as what to get from it and what not. If they later find a too wide difference between their expectations and how that EULA had been acted upon, they know what brand NOT to buy next. And friends warn friends, if only to save them from reading 10 EULAs daily.