You are right, but everyone feels they are the one special exception. And unfortunately the public sector are especially rigid in sticking to their 40 year old processes, garnished with an organization-wide god complex that they are holding the world together with it
I managed a whole 8 months in a local government role (not UK) before jumping ship when I realized how futile trying to improve anything was
I managed a whole 8 months in a local government role (not UK) before jumping ship when I realized how futile trying to improve anything was