[etherealG]

For my parents: “under utilities” means it’s mostly impossible to use. What does under mean? What are utilities, are they different from apps? Can I Google search that? Where is connections? What is a connection, is that like a friend?

Glad to see your parents are tech savvy, but this reads like you live in a very different reality from mine.

[orf]

Perhaps google the thing before jumping to conclusions, or saying I live in a different reality.

Your parents don’t need to run the app at all. You need to run the app.

Unless you really do live in a different reality where you want your parents to help you out when you see an error message you don’t understand?