[brudgers]

We have a valid email domain that is battletested

If it is blocked by your clients’ infrastructure, it is not passing the test.

Unless this is a hill you want your business to die upon, finding another email service might be a better option. Changing your business practices is probably within your control. Changing another business’s business practices probably is not.

Good luck.

[internet1776]

Thanks for the comment. I totally understand email is not something one should build themselves. But, the greater question is why do "selected" players get to define rules instead of keeping internet free?

Our emails go through all providers and land in inbox except when they are fronted by proofpoint.

[Spooky23]

Because there is an army of people abusing the commons, users are forced to adopt increasingly aggressive techniques to protect themselves.

[brudgers]

Proofpoint delivers more value to some of your customers’ inboxes than you do. There is no larger question.

[grustar]

That’s your opinion. I am with OP on this one. Why proofpoint gets to silently drop the email instead of letting it go to spam folder. If you have vested interest in proofpoint you should disclose it or keep sucking for big guys.

[brudgers]

I have no vested interest in a nything related to this thread. Just a vested interest in horse sense.

I read the OP’s description of what they send to customers inboxes and it is exactly the sort of email I mark as spam. In a corporate environment, it is exactly what I would expect a paid spam filter to filter.

[nineteen999]

FWIW I agree with you 100%, but unfortunately that ship sailed long ago with the horse and barn doors bolted to it, when everyone migrated to Gmail + O365.

[paulcole]

> But, the greater question is why do "selected" players get to define rules instead of keeping internet free?

Yeah it’s crazy. Large established entities rarely if ever get preferential treatment or make the rules outside of the internet.

If I were you, I’d expend a ton of time and energy trying to win this battle.