Hacker News new | ask | show | jobs
by scottmessinger 594 days ago
I couldn’t find the pricing page on the website. It might be because I’m looking at it on my phone and the nav item doesn’t show on small screens?

Is the pricing transparent and, if so, what is it?

1 comments

We do have a pricing page however it's geared towards giving an estimation on how much additional we can generate for a merchant with our average improvement against industry average failure and recovery rates.

We tailor pricing to provide a double digit ROI since there's a huge range between each businesses metrics. For example, take two businesses with $4M MRR and one has a payment failure rate of 25% ($1m/mo) and the other has 5% ($200k/mo). We've found that Merchants are happiest with this approach as we also provide a free payment audit upfront to benchmark historical performance, estimate our impact, and set price. This way the benchmark, targets, and ROI are completely transparent.