[hggigg]

Account holder migration between two major international banks. Subcontracted out to the lowest bidding outsourcer who operate some major enterprise messaging bespoke piece of crap bought from IBM which is held together with sticky tape, string and smeared in dog shit and requires hand holding 24/7 due to the sheer amount of bugs in it.

I found this out because the company I was contracting for was trying to get the open banking API working against one of the banks and we ended up having to speak to four parties over an simple encoding issue that no one at any org could understand. It was basically the spider man pointing meme. One set of outsourcers blaming another set of outsourcers while their local managers were doing the same. No one even understood or communicated the issues.

When you do something at a bank and it takes longer than expected it’s that sort of shit happening.