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by reaperman
606 days ago
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Apple Silicon MacBook's are actually a bit difficult to truly factory reset. In a divorce I ended up with an M1 MBP that was first set up using my ex-wife's AppleID, but was primarily my laptop. Her administrator account was deleted, my AppleID was shown in all the system setting menus that I could see in the operating system, and "FindMy" on her phone at least was not tracking its location. Two years later I updated my login password and then promptly forgot the exact punctuation of the new password. I ended up getting completely locked out of the laptop with no self-service options to fix anything. That day I learned that you have to boot into a special mode to truly factory reset, not just delete the administrator accounts with other AppleIDs. I was able to get Apple to remotely unlock the computer for me, but only because I could "prove" it was mine by sending them the original invoice slip from store.apple.com with my name, email, and the serial number of the laptop on it. But that invoice slip is literally a piece of paper in a box, and you can't access it yourself after 18 months - I had to call into Apple support and get them to email me a new copy because it had been longer than 18 months. If I had purchased the laptop from someone else on craigslist 2 years prior and then got locked out, I would be completely shit-out-of-luck, because I wouldn't be able to prove I truly owned it. |
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