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by impure 598 days ago
> Many people who find something mediocre will not bother to rate it at all; the act of viewing or purchasing something and declining to rate it contains useful information about that item’s quality.

Not really sure, some people have different base likelihoods of rating something. I will rate apps when I see the app rating popup because it's simple and I know how important that app rating is. But the majority of people will just instinctively close it.

1 comments

>app rating popup

If I see an app rating popup, I will rate the app 1 stars for annoying me with popups.

I'm sick of rating things. I can't write an email to a company, without getting a follow-up email to rate my interaction with them. Same for telephone calls. Every time I charge my car on a public charger, the app will ask me to rate my charging experience. If I order a pizza, I get asked to rate it. Just... fuck off. I'll rate/review things if I feel strongly enough either way about it, but just stop pestering me about it.

Remember to please rate this comment!

Same. I have dozens of Play Store reviews that just say "Kept pestering me to rate, so here's your rating. One star."

I've tried to do this on Amazon for companies that attempted to bribe me for a positive review, but sadly Amazon doesn't allow you to mention review bribes in reviews, and they don't get posted.

> Amazon doesn't allow you to mention review bribes in reviews, and they don't get posted.

Imagine how obvious the problem would be if they allowed that to show up to the average customer.

I like how you landed on the original thought.

> declining to rate it contains useful information about that item’s quality.

In some cases, yea probably. But many things I'm asked to rate, the baseline expectation is that the product or service just works like it's supposed to. For the EV charger, my car is either charged or it isn't. If it is, you have delivered your service as advertised. If it isn't, sure I can indicate your charger is broken or on fire or whatever, but you probably already know because of telemetry. If I'm at a restaurant, sure my opinion can be more nuanced.

The incessant rating prompts just come off as... needy and insecure I guess. And annoying.

At least for android apps, it's best to first rate 5 stars, then the lower score in Play store, as those pop-ups usually only redirect to play store for high ratings, to inflate their rank.