[mlisowsk]

I think spam is just a nuisance, not a big problem. What is a big problem when hosting providers or your email server are blocking or marking as spam legitimate business communication.

It has happened several times to me that I have not seen a customer's email because it was marked as spam and likewise customers have not seen my email as it was sorted in their spam folder. This is a breakdown of communication that is far worse than spam.

A classic use case that is more likely to be flagged as spam is when a customer submits a request via a web form or on social media and you try to follow up by email. From the receiving email server point of view this is a cold email and in danger of being flagged as spam.

[raxxorraxor]

This is an increasing problem and I too think that larger providers try to get control over mail infrastructure.

GMail isn't really a solution for professional correspondence in my opinion. I am surprised so many are oblivious to that. Other private mail providers didn't keep up with SPIF, DMAC rules/configuration and large providers like Microsoft and Google might blacklist them outright.

Leaving mail infrastructure for shitty tech companies is a larger problem than some spam in my opinion as there are powerful solutions available already.