[pards]

> if you happen to work on corp-infra or other tooling/support role [...] you actually have a rather large impact [...] in terms of helping reduce the number of bad developer days.

This, 1,000x.

- CI/CD pipeline needs attention: Bad day

- Dev env down: Bad day

- Infrastructure via ServiceNow: Bad day

- Change review board: Kill me now

[thih9]

For people unfamiliar with “change review board”:

> It’s a group of people from the project team that meets regularly to consider changes to the project. Through this process of detailed examination (…) decides on the viability of the change request or makes recommendations accordingly.

https://www.projectmanager.com/blog/change-control-board-rol...