[MattPalmer1086]

It's not that your manager can't figure out who is valuable. They probably have a good idea about that. What they can't easily do is protect or promote people whose metrics don't fit whatever KPIs that the senior leadership are currently pushing as essential.

I have to get my team to do the things the company expects, even when it's dumb or annoying. I can't get good bonuses for people who aren't visibly hitting the right targets.

Unless your total mission in life is to reform the company (good luck with that), you go with the flow. Having a good rant about it helps sometimes. But managers don't have much power to change the whole system.

[tombert]

Sure, I understand it’s part of the game we have to play, but I don’t have to like it.

[MattPalmer1086]

Yep! I understand the desire to measure to get a picture of what's going on, but the usual arguments about measures just become targets and are often counter productive applies.

I do wish we could simply trust human judgement a bit more. Not sure how we could arrange things so senior leadership would go with it though!