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by nick__m 602 days ago
I have the opposite experience with warranty.

I had a defective ATX psu cable and MSI support sent me a whole cables kit overnight. And recently a bought a Corsair case, the iCue controller had 2 defective ports and Corsair also sent me a replacement overnight.

My only "trick" with support is telling them upfront that I will leave a 5 stars review on amazon uppon successful resolution of the problem.