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by peteey 600 days ago
yes, "This final rule, among other things, prohibits [...] certain review suppression practices[...]"

https://www.ftc.gov/legal-library/browse/federal-register-no...

Further down the notice cites the scenario: "[...] more than 4,500 merchants that were automatically publishing only 4- or 5-star consumer reviews"

1 comments

The actual rule for this part is farther down. Section 465.7b (p161 of the pdf). My reading is basically if the website is showing something that it looks like all of the reviews, then those can't be filtered in this way. But that seems to leave open cherry picking reviews - eg don't imply you're showing them all.

  ... receiving and displaying consumer reviews
  represent most or all the reviews submitted to the website or platform when reviews are being
  suppressed (i.e., not displayable) based upon their ratings or their negative sentiment...