[treyd]

> I'm souring on the ways we create systems where you have to be super savvy and walk on eggshells with how you use the service and utter the right incantations or else you get hosed.

These systems rely on intentionally leaving people in the dark to manufacture legitimacy under the guise that well-educated consumers can avoid the hidden fees and restrictions. It's the expected end state when these shady schemes are allowed to exist.

[tkluck]

Yes. It's the canonical (and, I think, original) example of a https://en.wikipedia.org/wiki/Confusopoly .