[aziaziazi]

Yes, but it’s still fine to have a customer service only answering in the official language. The chance are high that a random German speaks english so you’ll probably be good but if that’s not the case, blaming the company seems unfair to me.

[kleiba]

> The chance are high that a random German speaks English

Not sure how random my selection process was, but that certainly wasn't my experience when I lived in Germany a few years ago. Maybe in big cities, yes. But even in the burbs, chances are you have to look for the metaphorical needle in the haystack to find someone speaking English. Your best bet might just be teenagers and young adults.

[f1shy]

Absolutely. There is a big myth that “germans (all?) speak good English“ and nothing can be further from the truth. There are good ones, sure, maybe even more percent than other places, but go out of Berlin, Hamburg, Munich… and good luck!!!

[f1shy]

Please look my comment to the parent comment. If you do find a german that speaks understandable english (that you can differentiate “think” and “sink” or “g” and “she” or “zoo” and “sue” then may be the arrogant crap that got my friend. For that they receive years of “Ausbildung”…

[LargoLasskhyfv]

Jaa. Vell. Trai zamm Turkish or Arabic zen?

What THE FUCK is it with the expectation that everybody has to understand and speak in-glitch? Employ a local guide. Too expensive? Bad luck. Entitled little .....

[f1shy]

Well... who won and who lost the war?

[LargoLasskhyfv]

Voult juh äsk zät in China, tu?

[f1shy]

Just a troll

[bryanrasmussen]

>The chance are high that a random German speaks english so you’ll probably be good

What does high mean in this context? I experienced what I would call the inverse Danish maneuver, the German obviously understand English because they often answered our English questions correctly - In German.

In Denmark if a Dane understands what you said in Danish but you have a definite accent they will often answer your question in English.

Maybe Germanic cultures are geared towards the rude.

[HighGoldstein]

This sounds like a language education issue. It's easier to understand a language than to express yourself in it, so possibly Germans on average have good enough knowledge of English to understand you but not enough to adequately reply in English. Conversely, Denmark has some of the highest English literacy in Europe.

[bryanrasmussen]

I mean sure, that sounds plausible, until I point out in Germany that I don't speak German and they continue trying to explain to me in German the answer to my question.

If I'm talking to an Italian and trying to explain to them in English and they don't understand then I try with a combination of my broken Italian and hand signals, not obdurate sticking to English because that's being a jerk.

At the same time, yes Danes have a high English literacy, but switching to English when someone is talking to you in Danish is rude no matter how you slice it.

[bmicraft]

They might have been rude, but that's besides the point. Even if they could speak English you shouldn't expect them to be comfortable doing so. That actually seems pretty rude in itself to me.

[bryanrasmussen]

right, if I'm trying to get information from a guy at a train ticket agent and I don't speak German but he obviously understands what I am saying in English it is me being rude for expecting him to make some sort of attempt to explain to me where I need to get off at in a language we both evidently understand instead of me just learning his language in a couple minutes.