[clktmr]

I can provide another POV to that story. We checked in as a family of four, and we're assigned seats in four different rows, with a two and a four year old. Only when entering the plane we had the possibility address this to a human and we were assigned new seats.

So this might be the reason you had to change seats.

[rougka]

they claimed they had to change planes though i had selected that seat when booking the flight, and there were no humans available to address such issues