Sure, but then there's also the reality that people who don't want to deal with assholes and trolls will pack up and leave. So IMO it's best to combat it and not normalize it, so that we can have more nice things.
Use the report feature. I've gotten so many accounts removed from the platform for abuse.
Sometimes I wonder though why GitHub allows like an anonymous account with no projects and no followers to do things like upload executables to my issue tracker, or file a dozen new issues on a project with 160+ watchers. Then there's the people who use AI to fill their profiles with fake content to look less sus. It's particularly spicy when you work for a non-profit that puts a lot of oversight into decisions like banning people. I think Microsoft could be doing more to make sure the people who participate in the GitHub community are openly original and have good intentions.
The net all over made it clear well over a decade ago that we won't get any serious moderation past a certain critical mass. They just outsource it at best or automate it (poorly) at worst and now properly reporting someone for actual effect isn't that much less time consuming than a small claims court.
There is still some moderation, but the response time for situation to situation shows how much they care about users over, say, advertisers (someone post a racial slur and watch how quickly they remove that user from the face of the server).
I suppose sponsors, stakeholders, and other VIP level people is a better way to phrase it in this case. Anything that can explode to a huge PR issue will put all those off.
Sometimes I wonder though why GitHub allows like an anonymous account with no projects and no followers to do things like upload executables to my issue tracker, or file a dozen new issues on a project with 160+ watchers. Then there's the people who use AI to fill their profiles with fake content to look less sus. It's particularly spicy when you work for a non-profit that puts a lot of oversight into decisions like banning people. I think Microsoft could be doing more to make sure the people who participate in the GitHub community are openly original and have good intentions.