[perching_aix]

You remind me to the common wisdom regarding user feedback. That when your users complain about something, you should listen - not to their advice per se, but to their gripes. Because while their gripes may be legitimate, their advice is near guaranteed to be rubbish (they're not developers after all).

Specifically, I'm referring to your new guy example here. The new guy usually very correctly identifies that things suck, what he lacks is perspective. This means that both his priorities will be off, as well as his approaches. Trust the gripe, not the advice.

This is also I think what people in this thread are/were generally about here. Not because Richard would be some new unknown kid on the block mind you, but because our grandchildren having to deal with CRLF is approximately as harrowing as the eventual heat death of the universe, and because instead of standards revisions, he was calling for standards violations.