[tptacek]

I think this is (descriptively) correct, but it's a difficult point to make in a message board argument because of hindsight bias.

[gavingmiller]

It’s a good callout, shouldn’t have editorialized like that.

[davedx]

I don't think it is. Getting arbitrary access to corporate support ticket chains seems pretty high impact to me? Isn't that a gigantic data breach (also probably a GDPR breach) already, before you get to the Slack takeover?